Delete your TripPro Driver account

Delete in the app

  1. Open Settings in TripPro Driver.
  2. Select Delete Account.
  3. Review the warning and continue only if you want deletion.
  4. Type DELETE and select Delete Account.

Before deletion

An account cannot be deleted during an active ride. Complete or cancel all active rides first. Resolve pending payout questions with your fleet before deletion because account removal can affect access to earnings information and payout setup.

What deletion affects

The self-service process removes the driver profile, authentication account, stored profile files, assignments, and app records linked to the account where the deletion service controls them. Stripe or other providers may retain records under their own terms. Limited audit, security, tax, accounting, transaction, dispute, or legal records may also be retained when required.

If you cannot use the app

Contact Driver support and identify the phone number and fleet associated with the account. Do not send a one-time sign-in code, password, payment information, government ID, or invite token by email.